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Terms and conditions of use

General provisions

  1. These buying-selling rules (further „rules“) is the document for related parties. In this document there is described rights and responsibilities of both buyer and www.laikrodziai.lt (further „seller“), purchasing of goods, delivery of goods, return policy and other provisions.
  2. The seller has a right to change this rules without any warnin.
  3. All natural and legal persons over legal age has a right to shop in www.laikrodziai.lt gali apsipirkti visi pilnamečiai fiziniai ir juridiniai asmenys (nepilnamečiai fiziniai asmenys turi teisę įsigyti prekes tik turėdami tėvų arba globėjų sutikimą).

Buyers personal information

  1. Seller ensure, that all personal information of buyers (address, phone number, name, surname, etc.) will be not provided to third parties, except for parties, which are responsible for shipping (couriers service, post service, etc.).
  2. In all other cases, all personal information of buyers can be provided to third parties only according to laws of Republic of Lithuania.
  3. Seller has a right to use buyers personal information for marketing purposes with the permission of the buyer.
  4. Buyer, which do not want, that his personal information would be used for marketing purposes, has a right to send a written request to the seller to do not use his personal information for marketing purposes.
  5. Buyer has a responsibility to provide all necessary information for seller, on purpose to provide quality services.

Buying – selling agreement

  1. It is considered, that buyer signed and approved the buying – selling agreement, once he finish his order on www.laikrodziai.lt
  2. It is considered, that seller signed and approved the buying – selling agreement, once he approves the order of the buyer.
  3. There is no need to inform other parties (by phone, in words, etc.) about approving the buying – selling agreement.

Rights of the buyer

  1. The buyer has a right to buy the goods, offered by seller on www.laikrodziai.lt
  2. The buyer has a right to cancel buying – selling agreement no longer than 14 calendar days after receiving the goods, informing the buyer about canceled buying – selling agreement in advance (in written form, by registered mail, e-mail, etc.)

Responsibilities of the buyer

  1. The buyer responsibility is not to share his personal login information, required to login on www.laikrodziai.lt, among third parties.
  2. If the personal or contact information of the buyer changes, he must change the information in the seller system during the time of next order.
  3. If there‘s a need to cancel buying – selling agreement, buyer must inform seller in written form no longer than 14 calendar days after receiving the goods from the seller. When seller confirms this termination of agreement, buyer is responsible for the returning of the goods to the seller.
  4. The buyer must accept the arrived goods.
  5. The buyer must follow laws of Republic of Lithuania, while buying.

Rights of the seller

  1. The seller has a right to stop buyer from acting on www.laikrodziai.lt, if the buyer is damaging the system of www.laikrodziai.lt.
  2. In case of adverse conditions, the buyer has a right to terminate www.laikrodziai.lt activity temporarily, without informing the buyer.
  3. The seller has a right to cancel the order of buyer, when buyer do not pay requested amount in 5 calendar days.
  4. The seller has a right to cancel the order of buyer, when there‘s problems with shipping, and seller can not reach the buyer with listed contacts.

Responsibilities of the seller

  1. The seller is responsible for ensuring technical solutions for buyers to use www.laikrodziai.lt.
  2. The seller must not provide personal information of the buyers to any third parties, except the cases, described in laws of Republic of Lithuania.
  3. The seller is responsible for delivery of the goods, according to the delivery method, chosen by buyer.
  4. In case of adverse conditions, when seller can not ship the required goods, the seller must offer similar products to the buyer, or make a full refund of payment (if payment in advance was made).

Price of goods, payment

  1. Prices are shown in EUROS, with VAT included. Seller is a VAT payer.
  2. Buyer pays in one of the following ways:
    1. Payment in advance.
    2. In cash, when goods are delivered.
    3. Using leasing
  3. The seller has a right to change methods of payment without informing the buyer.
  4. The seller must provide VAT invoice for buyer together with the ordered item.

Quality, warranty, returning and changing of goods

  1. Technical specifications are shown with all of listed items. The seller is not responsible if arrived item is slightly different, comparing with the picture, because of hardware (monitor/display screen) of the buyer.
  2. Seller ensures, that all items are new and unused.
  3. Seller provides warranty from 6 to 24 months for all items. Real warranty term is shown together with all of listed items.
  4. If buyer needs warranty repair, he must have filled warranty documents.
  5. The buyer has a right to return delivered items in 14 calendar days.
  6. The buyer, which wants to return the delivered item, must ensure, that:
    1. Item is unused.
    2. Item is not broken.
    3. Item has original package.
    4. Item has original hang tag.
    5. Item‘s equipment is equal to the equipment, which was when item was delivered.
    6. The buyer has a document of buying (VAT invoice).
  7. Buyer, who need to return the item, must write a free-form request of returning to the seller.
  8. The refunding for returned item is made only to the bank account of the payer.
  9. In case of returning, seller do not refund item delivery expenses.

Final provisions

  1. These rules are made according to laws of Republic of Lithuania.
  2. All disagreements of this rules are resolved by negotiation. If negotiation is not possible, disagreements are resolved according to laws of Republic of Lithuania.
  3. Parties are exempt from these rules in case of force majeure.

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Return policy


If you are not satisfied with the good you bought, you can return the product for us within 14 days. We will pay your money back, except the delivery costs (delivery costs depends on the chosen delivery method).


Necessary conditions: watch wasn't used, you have all the documents, labels and packaging isn't torn.
.

If you want to return the good you bought, you must send it back to us with free-form request to us to pay your money back.

These conditions is valid only for our e-shop.

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Delivery Policy

Our e-shop offers few ways of paying for your goods. You are able to choose over:

  • Direct bank transfer
  • Via e-banking systems in Lithuania, Latvia, Estonia, Germany, United Kingdom
  • Pay in cash to the courier (Lithuania, Latvia, Estonia)
  • Pay cash on delivery to Lithuanian Mail Services
  • Pay in cash in "Lietuvos spauda" and "Rkiosk" in whole Lithuania
  • Pay in cash in "FOXBOX" terminals in whole Lithuania
  • General Financing leasing
  • Via PayPal

Delivery methods and prices:

Location and amount

Carrier

Price

Delivery time

Lithuania up to 60€

The express delivery service DPD (must pay in advance)

2.90€

1-3 working days

The express delivery service DPD (pay in on delivery) - only Lithuania

6.40€

Lithuanian post services (must pay in advance)

2.90€

up to 7 working days (usually 2-3 working days)

Lithuanian post services (Pay for your goods at the Post office when you receive them)

4.35€

Paslauga Siuntos Autobusais (must pay in advance for goods)

4.35€

1 hour to 2 days (also working on holidays, agreement with seller is required)

Lithuania over 60€

The express delivery service DPD (must pay in advance)

free

1-3 working days

The express delivery service DPD (pay in on delivery) – only Lithuania and Latvia

3.50€

Lithuanian post services (must pay in advance)

free

up to 7 working days (usually 2-3 working days)

Lithuanian post services (Pay for your goods at the Post office when you receive them)

3.50€

Paslauga Siuntos Autobusais (must pay in advance for goods)

free

1 hour to 2 days (also working on holidays, agreement with seller is required)

Latvia up to 60€

The express delivery service DPD (must pay in advance)

7.25€

2-4 working days

Post (must pay in advance)

3.50€

up to 10 working days

Latvia over 60€

The express delivery service DPD (must pay in advance)

free

2-4 working days

Post service (must pay in advance)

free

up to 10 working days

Europe up to 60€

Post service (must pay in advance, valid only for watches)

3.50€

up to 10 working days

Europe over 60€

Post service (must pay in advance, valid only for watches)

free

up to 10 working days

Other countries up to 60€

Post service (must pay in advance, valid only for watches)

5.30€

up to 20 working days

Other countries over 60€

Post service (must pay in advance, valid only for watches)

free

up to 20 working days

 

All International shipments are subject to Customs Office inspection. This may delay the delivery of the item by a few days. Some countries also may charge Importation Tax or VAT. All such charges and any other additional charges added by Customs Office or Local Postal or Delivery Service is responsibility of the Buyer. Please check with your Customs Office or Local Delivery Service to find out about possible charges before placing the order.

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Safery Policy


All details about our customers are secured by laws and normative acts of the Republic of Lithuania. We do not give your details to any third parties, except for transport companies, mail services, the express delivery services, because they need your data to deliver the goods. You have the right to get free information about your given and saved data, you can change it or even delete it at any time.

All payments takes place through mokėjimai.lt system, through banks systems or by giving cash for courriers, who deliver the goods. After selecting your bank through mokėjimai.lt system, you will be redirected to your bank e-banking system. Your payment will be very safe - it's secured by mokėjimai.lt and your e-banking systems. We are using modern security tool, which is the most up to date nowadays.

Please remember, that our company will never require you to tell your e-banking details, bank cards numbers, passwords or any other information, which can harm your financial or any other security.

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Privacy policy

 

Personal data privacy and protection is important to us, A. Niaunio store „Nora“ and UAB „Time Group“ (further – Laikrodžiai.lt). We are obligated to honor and protect private and personal information that You provide.

The information about Laikrodžiai.lt implemented personal data management, safety and data provider’s rights are stated in this privacy policy.

 

I. Main concepts

 

  1. Personal data – any information about the individual whose identity could or is established (data subject); individual whose identity could be indentified directly or indirectly by indicators such as name and surname, individual’s identification number, location data and internet provider’s indicators, one or several physical attributes of the individual, physical, physiological, genetic, mental, cultural or social identity indications;
  2. Data management – any automated or non-automated operation or operation sequence with personal data or personal data packets, operations might include collection, enlisting, sorting, storing, adaptation or change, familiarization, usage, disclosure while sending or distributing to make the data usable, comparison, combination with other data, restriction, deletion or destruction;
  3. Data receiver – natural person, legal person, state institution, agency or other establishment to which the personal data is revealed, either it is a third party entity or not. If State institutions which by the European Union or State laws has a right to get the data and are using the data for research purposes then it is NOT considered a data receiver; while managing the data these institutions agrees to follow the rules of data management and security legislative acts;
  4. Third parties - natural person, legal person, state institution, agency or other establishment which are not data subjects, data manager, data handler, individuals with authorization of manager or handler which have access to the data;
  5. Data subject consent – any consent given with free will, is specific and non-ambiguous through a statement or unambiguous action by an informed data subject implying that the subject agrees with provided data management;
  6. Data subject – natural person whose provided data is managed;
  7. Special category data – personal data which reveals racial or ethnic origin of the individual, political, religious or philosophical views and beliefs, membership in workers union, data that reveals health records, records about individual’s sexual life and/or sexual orientation.

 

II. Personal data

 

1. Criteria for legitimate data management

 

Laikrodžiai.lt collects and manages personal data on the basis of personal data security legislative acts in which these basis are defined:

  • Client consent;
  • Trying to make and (or) act upon the agreement made with the client.

 

2. Personal data management reason

 

Laikrodžiai.lt manages data for e-commerce reasons.

 

3. Personal data management

 

Laikrodžiai.lt manages this data:

  • The data You provide with consent when registering on Laikrodžiai.lt website (Basic data such as name, surname, email address);
  • Data provided when make a business (cooperation) agreement with Laikrodžiai.lt (Data such as name, surname, email address, phone number);
  • Other data which is collected with client’s consent and at the moment when the consent is asked for;
  • Other data while trying to make and (or) act upon the agreement made with the client;
  • Security camera data when you shop at the stores in these addresses:

                -   Žemaitijos g. 51, Mažeikiai;

                -   Senkelio g. 14A, Mažeikiai;

4. Cookies

 

While trying to improve the experience on Laikrodžiai.lt website we use cookies – it is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies are designed to be a reliable mechanism to remember useful information about the client’s time on the website. This information helps us to ensure a smooth website’s work, improve our website’s usage, learn about the clients, analyze trends and improve the website and the services that Laikrodžiai.lt provides.

Data from cookies is not shared with third parties.

Cookies can be turned off. If You disagree that cookies would be active and would save data in Your device, You can change this in your internet browsers settings. Cookies can be turned off completely or for specific websites only. Please notice, in certain cases this can slow down the web browser’s speed, limit certain website’s functions or block access to the website itself.

 

5. Personal data storage time

 

Laikrodžiai.lt stores the data not longer than the personal data security legislative acts requires to. We try to avoid storing outdated and unnecessary data, personal and other data about our clients is aimed to be up-to-date and correct.

 

6. Sharing personal data

 

Laikrodžiai.lt shares the data with:

  • Clients consent and to trusted data receivers only;
  • To institutions and organizations in accordance to legislative acts;
  • To other third parties with clients consent, it could be asked for on case by case basis.

 

III. Security measures used by Laikrodžiai.lt

 

Laikrodžiai.lt online activity meets all international legislative acts, European Union legislative acts and Republic of Lithuania legal requirements.

While Laikrodžiai.lt handles the data subject’s personal data it follows the Common data security regulatory rules and has implemented suitable organizational and technical personal data security measures, these help to protect personal data from accidental or illegal destruction, change, disclosure or any other illegal and unwanted handling of the data.

 

IV. Data subject’s rights implementation

 

You have a right to:

  • Contact Laikrodžiai.lt with request to get information about Laikrodžiai.lt data handling (“Right to know”);
  • Contact Laikrodžiai.lt with request to correct or destroy the data after the client notices it is incorrect, incomplete and/or inaccurate (“Right to correct or destroy”);
  • Contact Laikrodžiai.lt with request to stop us from handling Your personal data after You notice the data is handled illegally or unfairly (“Right to stop”);
  • Contact Laikrodžiai.lt to disagree with further personal data handling measures and stop us from handling it (“Right to disagree”);
  • Contact Laikrodžiai.lt with request to restrict Your personal data handling if You notice that the data handling is unlawful (“Right to restrict”)
  • Contact Laikrodžiai.lt with request to delete all Your personal data when/if it was handled unlawfully or the data is no longer necessary to achieve the goals which the data was handled for (“Right to be forgotten”)
  • Contact Laikrodžiai.lt with request to get the information about Laikrodžiai.lt handled personal data and acquire the data in systematic, common use and computer readable format (“Right to data transferability”)

 

To use these rights You can contact us:

In writing: Draugystės g. 19, LT -51230 Kaunas or Bažnyčios g. 20, LT-89232 Mažeikiai

Email: info@laikrodziai.lt

Phone number: +370 625 15761 or +370 443 74456

 

If the question was failed to resolve with Laikrodžiai.lt and Laikrodžiai.lt services raises problems or worries and possibly do not follow this Privacy policy or legislative acts, You have a right to contact supervisory authorities, which are responsible for personal data security legislative acts supervision, control and enforcement.

 

 


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Call us: +370 37 210620

Monday - Friday: 9:00 am + 5:00 pm (GMT+2)

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